Privacy Policy

1. Commitment to Privacy

The Automatic Door Experts respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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2. Information We Collect

We may collect:

• Name
• Business name
• Contact number
• Email address
• Site address
• Payment details
• Service history

Information is collected when you:

• Request a quote
• Contact us via phone or website
• Engage our services

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3. How We Use Your Information

We use your information to:

• Provide quotes and services
• Schedule installations or maintenance
• Process payments
• Send service reminders
• Improve our services

We do not sell or rent your personal information.

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4. Disclosure of Information

We may share information with:

• Technicians and contractors
• Payment processing providers
• Suppliers and manufacturers (for warranty purposes)
• Government authorities where legally required

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5. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

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6. Access & Correction

You may request access to your personal information or request corrections by contacting us.

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7. Website & Cookies

Our website may use cookies to improve user experience and monitor traffic. You can disable cookies via your browser settings.

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8. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

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9. Contact Us

For privacy concerns or enquiries:

The Automatic Door Experts
Phone: 1300 829 998